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ITIL - Operational Costs

Those costs resulting from the day-to-day running of the IT services section, e.g., staff costs, hardware maintenance and electricity, and relating to repeating payments whose effects can be measured within a short time-frame, usually less than the 12-month financial year.

ITIL. Glossaries © Crown Copyright Office of Government Commerce. Reproduced with the permission of the Controller of HMSO and the Office of Government Commerce


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